Cancellations will be considered only if the request is made within 24 hours of placing an order. You will have to send us an e-mail to with your order number. We can cancel your order and refund your amount. However, the cancellation request will not be entertained if the orders have been processed and the shipping has been initiated.
Our Artworks go through 3 levels of quality check to ensure that the item delivered to you is in a perfect condition. However, there is always a remote chance that it may be damaged in transit,i.e.,the outer packing of the product is partially open, torn or tampered with, or by mistake a wrong product has been delivered to you. We request you to immediately intimate us on mail the current condition of the parcel, with signs of tampering and other visible details before accepting the delivery from the courier company.
Once the defective product is inspected and a defect is found, we will repair at our cost, or refund.
If the order was placed using payment option as Cash on Delivery, we will refund you the price paid of the product (excluding the shipping charges) through NEFT, cheque in favour of the billing name provided at the time of placing the order or refund coupon.
If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the price paid of the product will be refunded (excluding the shipping charges) will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 10 working days after receipt of the product . However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by us.